Network Outage Troubleshooting Course
Master real-world network outage troubleshooting for FTTH and xDSL networks. Gain skills in NOC coordination, diagnosing CPE and plant issues, using OTDR and copper testers, performing root cause analysis, and verifying repairs to restore telecom services swiftly and enhance field reliability in practical scenarios.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course delivers a quick, hands-on workflow to restore network services confidently and fast. You'll learn to read NOC alarms, operate OTDRs, power meters, and copper testers, isolate faults in CPE and wiring, check fiber and xDSL connections, manage repairs, record details, and implement preventive steps to cut down on future outages making them shorter, rarer, and simpler to fix.
Elevify advantages
Develop skills
- Rapid outage triage: quickly assess incidents and coordinate with NOC teams.
- CPE and wiring diagnostics: pinpoint ONT, modem, and in-home cabling faults fast.
- FTTH/xDSL field testing: use OTDR, meters, and loop tests to locate plant issues.
- Root cause analysis: identify fiber, copper, power, and routing faults with evidence.
- End-to-end restoration: verify repairs, document RCA, and prevent repeat outages.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your classes are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I'm grateful for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos help a lot with learning.

André FelipePrompt Engineering Student
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