Network Incident Management Course
Master telecom outages wid di Network Incident Management Course. Learn fi detect, classify, an troubleshoot incidents, coordinate NOC an field teams, cut MTTR, an build strong recovery, monitoring, an reporting practices fi carrier-grade networks. Dis course gi yuh hands-on skills fi handle network incidents like a pro, from quick triage to effective recovery, keepin services runnin smooth.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Di Network Incident Management Course gi yuh practical skills fi classify outages, assess impact, an verify incidents quick-quick usin real metrics, logs, an traffic graphs. Learn read-only diagnosis, clear escalation an communication, effective dashboards, tuned alarms, an structured recovery wid post-incident monitoring so yuh can reduce MTTR, cut false alerts, an keep critical services stable wid confidence.
Elevify advantages
Develop skills
- Telecom outage triage: quickly verify, classify and size network incidents.
- Read-only root cause: use BGP, logs and graphs to pinpoint likely failure domains.
- Recovery and rollback: choose safe mitigations, validate fixes and revert if needed.
- NOC communication: write clear tickets, escalations and customer-facing updates.
- NMS optimization: tune alarms, dashboards and KPIs to cut MTTR in real networks.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students are saying
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