General Telephony Course
Master PSTN, VoIP, SIP, dial plans, QoS, an' E911 in dis General Telephony Course. Design resilient voice networks, plan migrations, secure SIP trunks, an' deliver reliable, user-friendly telephony fi modern telecommunications setups. Get hands-on wid practical skills fi build an' manage high-quality callin' systems.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Dis General Telephony Course gi yuh a practical, fast-paced look at modern voice systems, from PSTN an' TDM PBXs to VoIP, SIP, an' RTP. Learn how fi design dialplans, call flows, an' numbering, plan migrations, handle analog devices, an' integrate IP or cloud PBXs. Yuh wi cover QoS, security, redundancy, E911, an' real-world testing so yuh can deploy stable, high-quality callin' environments wid confidence.
Elevify advantages
Develop skills
- Design VoIP setups: plan codecs, call flows, an' IP PBX or cloud PBX.
- Build dialplans: set up DIDs, IVR, hunt groups, an' internal extensions.
- Engineer QoS an' resilience: tune voice traffic, redundancy, an' E911 routing.
- Implement SIP trunks an' SBCs: secure, normalize, an' test PSTN connectivity.
- Plan PSTN-to-VoIP migration: hybrid setups, number porting, an' analog device support.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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