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General Telephony Course

General Telephony Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

Dis General Telephony Course gi yuh a practical, fast-paced look at modern voice systems, from PSTN an' TDM PBXs to VoIP, SIP, an' RTP. Learn how fi design dialplans, call flows, an' numbering, plan migrations, handle analog devices, an' integrate IP or cloud PBXs. Yuh wi cover QoS, security, redundancy, E911, an' real-world testing so yuh can deploy stable, high-quality callin' environments wid confidence.

Elevify advantages

Develop skills

  • Design VoIP setups: plan codecs, call flows, an' IP PBX or cloud PBX.
  • Build dialplans: set up DIDs, IVR, hunt groups, an' internal extensions.
  • Engineer QoS an' resilience: tune voice traffic, redundancy, an' E911 routing.
  • Implement SIP trunks an' SBCs: secure, normalize, an' test PSTN connectivity.
  • Plan PSTN-to-VoIP migration: hybrid setups, number porting, an' analog device support.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students are saying

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet my boss's and the company's expectations.
SilviaNurse
Really great course. Lots of valuable information.
WiltonCivil Firefighter

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