Internet Service Provider (ISP) Management Course
This course equips participants with essential skills for managing ISP operations, focusing on network design, capacity planning, reliability, NOC operations, and service quality to enhance uptime, reduce churn, and optimize costs in urban-rural settings.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Internet Service Provider (ISP) Management Course gives you practical skills to design and run reliable, scalable networks in mixed urban-rural areas. Learn last-mile options, capacity planning for 25k users, congestion control, monitoring, redundancy, and preventive maintenance, plus support workflows, KPIs, SLAs, and implementation roadmaps so you can improve uptime, cut churn, and optimize operating costs.
Elevify advantages
Develop skills
- ISP network design: Plan mixed urban-rural fiber, DSL, and fixed wireless.
- Capacity planning: Forecast demand, set contention, and control congestion fast.
- Reliability engineering: Build redundant POPs, failover paths, and maintenance plans.
- NOC operations: Structure teams, manage vendors, and enforce SLAs effectively.
- Service quality: Run incident workflows, track KPIs, and improve customer experience.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students are saying
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