Machine Learning and Deep Learning Course
4.3/5
This course offers hands-on experience in building AI for support tickets, covering problem definition, data processing, modeling, evaluation, and production deployment with safety measures.

4.3 in rating
from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Machine Learning and Deep Learning Course provides a quick, hands-on route to creating dependable support ticket AI. You'll learn to define problems, create top-notch datasets, and process text using cutting-edge embeddings. Gain expertise in classification and answer suggestion models, assessment metrics, A/B testing, and fine-tuning. Lastly, incorporate, track, and enhance systems with robust safety, privacy, and risk safeguards.
Elevify advantages
Develop skills
- ML problem framing: turn messy support goals into clear ML tasks fast.
- Data pipelines: design, clean, label, and split real support ticket data.
- Text modeling: build robust classifiers with CNN, RNN, and Transformers.
- Answer generation: craft safe, tuned retrieval-plus-generation workflows.
- MLOps for support: deploy, monitor, and improve ticket AI in production.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your classes are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I'm grateful for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos help a lot with learning.

André FelipePrompt Engineering Student
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