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IT support technician training

IT support technician training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

IT Support Technician Training delivers practical, job-ready skills fi fix real user problems quick-quick. Learn ticket triage, SLAs, escalation proper, master Windows accounts, Active Directory, identity management, and sort out Wi-Fi, printers, collaboration tools with solid diagnostics. Build strong communication, clear documentation, and pro remote support habits in a top-notch course.

Elevify advantages

Develop skills

  • Wi-Fi and network diagnostics: Fix spotty connections using key CLI tools.
  • Printer and print server fixes: Clear queues, spooler faults, and driver issues fast.
  • Windows and AD account recovery: Sort logins, locks, and domain joins.
  • Account setup and file access: Onboard users and secure shares in no time.
  • Help desk communication skills: Manage tickets, SLAs, and tricky users like a pro.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students are saying

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet my boss's and the company's expectations.
SilviaNurse
Really great course. Lots of valuable information.
WiltonCivil Firefighter

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