Support Training
Support Training gi social workers practical tools fi trauma-informed chat support, crisis de-escalation, ethical boundaries, an effective referrals—so yuh can write clear, compassionate messages while protect safety, privacy, an yuh own wellbeing. Dis trainin help yuh manage sensitive online chats wid empathy an safety, learn when fi escalate crisis, set proper limits, link people to resources like crisis lines, housing, an mental health services, plus build resilience against burnout wid self-care strategies.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Dis course gi yuh practical tools fi handle sensitive chats wid confidence. Yuh guh learn trauma-informed chat, crisis de-escalation, an clear, compassionate messaging under time an length limits. Build skills inna ethical boundaries, privacy, referrals, an follow-up, while protect yuh own wellbeing tru self-care, supervision, an ongoing professional development inna focused, high-impact format.
Elevify advantages
Develop skills
- Trauma-informed chat communication: respond wid clarity, empathy, an safety.
- Crisis de-escalation online: calm intense emotions an know when fi escalate.
- Ethical digital support: protect privacy, explain limits, an document chats.
- Rapid referral skills: link users to crisis, housing, an mental health resources.
- Resilience fi helpers: manage vicarious trauma wid practical self-care tools.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students are saying
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