Conflict Resolution Methods & Group Dynamics Course
Gain confidence handling tough group dynamics in social work. Master conflict resolution techniques, de-escalation skills, restorative practices, and trauma-informed facilitation to ease tensions, build trust, and ensure support groups stay safe and welcoming for everyone.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This quick, hands-on course boosts your confidence leading tricky support groups with solid conflict resolution strategies and trauma-aware approaches. You'll learn to spot group dynamics, calm down heated situations, establish strong guidelines, and handle challenging behaviours while safeguarding your own wellbeing. Pick up practical tools, ready scripts, and session outlines to use right away in community setups.
Elevify advantages
Develop skills
- Lead support groups: apply group dynamics models in real sessions.
- Defuse conflicts quickly: use NVC, de-escalation, and trauma-informed scripts.
- Manage tough behaviours: redirect sarcasm, side talk, and monopolizing safely.
- Design short interventions: plan 3–4 high-impact conflict resolution meetings.
- Protect your wellbeing: use ethics, boundaries, and burnout prevention tools.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students are saying
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