Reception Technique Course
Master front desk reception skills fi Secretariat professionals. Learn guest greeting, cultural sensitivity, complaint handling, an' cross-department coordination to deliver smooth check-ins, protect privacy, an' create a five-star guest experience. Dis course build yuh up fi handle everyting smooth like a pro.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Di Reception Technique Course build essential front desk skills fi deliver smooth, professional guest experiences. Learn check-in an' check-out standards, reservation handling, payment processing, an' privacy rules. Practice clear communication, complaint resolution, an' service recovery, while coordinatin' wid housekeeping, maintenance, concierge, an' F&B. Gain confidence wid international guests, language barriers, an' special requests through focused, practical trainin' dat mek yuh ready fi anyting.
Elevify advantages
Develop skills
- Front desk operations: master check-in, check-out, an' payment in real scenarios.
- Professional reception presence: deliver confident greetings an' clear room briefs.
- Guest communication: handle calls, emails, an' directions wid polished clarity.
- Complaint resolution: de-escalate issues fast wid practical recovery steps.
- Cross-department coordination: streamline tasks wid housekeeping, F&B, an' maintenance.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students are saying
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