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Reception and Switchboard Hostess Training

Reception and Switchboard Hostess Training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

Level up your front desk skills with this hands-on Reception and Switchboard Hostess Training. You'll pick up smart desk setup, top-notch phone handling, smooth visitor procedures, and ready scripts for regular and tricky scenarios. Plus, sharpen your security know-how, privacy smarts, and cool-under-pressure vibes to tackle busy rushes while giving that sharp, steady first impression daily.

Elevify advantages

Develop skills

  • Front desk workflow setup: create a swift, orderly reception and switchboard area.
  • Professional phone skills: greet, transfer, and handle multiple lines smoothly.
  • Visitor and lobby management: check in guests, oversee waiting zones, and VIP entry.
  • Master tough talks: soothe irate callers and guests using solid scripts.
  • Security and privacy practices: enforce access controls, confidentiality, and logging at the desk.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students are saying

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet my boss's and the company's expectations.
SilviaNurse
Really great course. Lots of valuable information.
WiltonCivil Firefighter

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