Reception and Switchboard Hostess Training
Gain top reception and switchboard hostess skills for today's office roles. Master phone manners, guest handling, security measures, confidentiality, plus handy scripts and tips to remain cool, tidy, and sharp even on the craziest days. This course builds your front desk game with real-world tools for peak performance and smooth operations.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Level up your front desk skills with this hands-on Reception and Switchboard Hostess Training. You'll pick up smart desk setup, top-notch phone handling, smooth visitor procedures, and ready scripts for regular and tricky scenarios. Plus, sharpen your security know-how, privacy smarts, and cool-under-pressure vibes to tackle busy rushes while giving that sharp, steady first impression daily.
Elevify advantages
Develop skills
- Front desk workflow setup: create a swift, orderly reception and switchboard area.
- Professional phone skills: greet, transfer, and handle multiple lines smoothly.
- Visitor and lobby management: check in guests, oversee waiting zones, and VIP entry.
- Master tough talks: soothe irate callers and guests using solid scripts.
- Security and privacy practices: enforce access controls, confidentiality, and logging at the desk.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students are saying
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