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Reception Agent Training

Reception Agent Training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

Front Desk Receptionist Training equips you with hands-on skills to handle check-ins, PMS operations, and payment protocols confidently. Master guest prioritization in peak times, upgrades, overbookings, special requests, plus communication scripts, policy explanations, and conflict resolution for seamless arrivals, stays, and departures that feel professional and organized.

Elevify advantages

Develop skills

  • Quick check-in expertise: optimize PMS processes and room allocations effortlessly.
  • Front desk management: prioritize guests, handle multiple tasks, and manage busy periods.
  • Safe payment and ID checks: enforce hotel policies for cards, cash, and verification.
  • Guest situation response: deal with walk-ins, upgrades, late departures, and group bookings.
  • Dispute resolution skills: calm tensions, provide fixes, and record incidents properly.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students are saying

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet my boss's and the company's expectations.
SilviaNurse
Really great course. Lots of valuable information.
WiltonCivil Firefighter

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