Medical Receptionist Course
This course equips you with essential skills for managing medical reception duties, including call handling, scheduling, patient intake, privacy protection, and conflict resolution to ensure efficient clinic operations and positive patient experiences.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Medical Receptionist Course gives you practical skills to manage calls, schedule appointments, and support smooth patient flow with confidence. Learn structured phone scripts, triage basics, intake essentials, and accurate documentation while protecting privacy. Build strong communication, conflict resolution, and professionalism so you can handle busy clinics efficiently and deliver a calm, organized patient experience.
Elevify advantages
Develop skills
- Professional call handling: use scripts to triage, de-escalate, and book safely.
- Smart scheduling: design efficient, multi-provider calendars with clear priorities.
- Patient intake mastery: capture symptoms, history, insurance, and consent accurately.
- HIPAA-aware front desk: protect privacy while welcoming and directing patients.
- Conflict resolution: document complaints, de-escalate, and know when to escalate.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students are saying
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