Administrative Receptionist Course
Master front-desk communication, appointment booking, call management, and record-keeping in this Administrative Receptionist Course—crafted for office pros aiming to handle patients, staff, and info with confidence and top-notch professionalism. Gain skills in professional greetings, de-escalation, privacy rules, phone etiquette, call triage, voicemail, scheduling, calendar management, documentation, pricing talks, and using software, templates, checklists for efficient shifts in medical and wellness spots.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This practical Administrative Receptionist Course boosts confident front-desk skills in medical and wellness environments. Master professional greetings, de-escalation techniques, privacy essentials, phone etiquette, call triage, voicemail management. Practice precise scheduling, calendar oversight, documentation, pricing communication, using key software, templates, checklists to stay organised and efficient every shift.
Elevify advantages
Develop skills
- Front desk professionalism: handle check-in, privacy, and patient flow smoothly.
- Phone etiquette mastery: manage urgent calls, triage, and transfers expertly.
- Smart scheduling: manage calendars, prevent clashes, and cut wait times.
- Clear documentation: record messages, sort records, and ease shift handovers.
- Service and pricing communication: explain choices, set limits, and escalate smartly.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students are saying
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