Administrative Reception Training
Master front-desk excellence wid Administrative Reception Training. Build clear phone an' email skills, manage visitors an' complaints, stay calm under pressure, an' support executives wid professional, reliable secretariat-level service. Dis course equips yuh wid practical tools fi boost daily operations an' client satisfaction in a busy office.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Administrative Reception Training builds confident front-desk performance wid clear phone communication, professional email writing, an' effective visitor handling. Learn scripts fi calls, greetings, complaints, an' service recovery, plus time management, queue control, an' multilingual support. Dis short, practical course delivers ready-to-use tools to improve daily operations an' client satisfaction.
Elevify advantages
Develop skills
- Professional reception conduct: greet, guide, an' protect visitor privacy.
- Phone mastery: handle calls, complaints, holds, an' messages wid confidence.
- Clear business writing: craft concise, polite emails, notices, an' handovers.
- Visitor flow control: manage check-ins, queues, an' hosts during busy periods.
- Service recovery tactics: resolve conflicts, de-escalate, an' restore trust fast.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students are saying
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