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Administrative and Reception Employee Training

Administrative and Reception Employee Training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

Front Desk and Admin Staff Training equips you with practical skills to handle visitors, calls, and deliveries confidently. Master greeting protocols, call handling and de-escalation techniques, visitor check-in, badge issuance, package management, and efficient record-keeping. Enhance opening procedures, safeguard privacy, manage high-pressure moments calmly, and uphold standards for top-notch reception service.

Elevify advantages

Develop skills

  • Master front desk setup: open, organise, and ready a sharp reception space.
  • Handle visitor and package intake: record, check, badge, and direct with accuracy.
  • Excel in phone manners and call routing: juggle queues, transfers, and scripts smoothly.
  • Communicate face-to-face: greet, calm tensions, and guard privacy assuredly.
  • Control stress at reception: keep cool, prioritise, and boost performance metrics quick.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students are saying

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet my boss's and the company's expectations.
SilviaNurse
Really great course. Lots of valuable information.
WiltonCivil Firefighter

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