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Key Account Management Course

Key Account Management Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

The Key Account Management Course provides practical tools to safeguard and expand strategic SaaS accounts. You will learn to analyze usage, support data, and financial indicators, create 12-month account plans, map stakeholders, and develop targeted communication strategies. Gain expertise in preventing churn, expansion techniques, negotiation methods, and risk dashboards to confidently drive renewals, upsells, and sustained customer value.

Elevify advantages

Develop skills

  • SaaS account diagnostics: interpret usage, support, and revenue data to identify risks swiftly.
  • 12-month key account plans: establish KPIs, milestones, and actionable steps that deliver results.
  • Stakeholder mapping: engage CFOs, CIOs, and executives using customized value propositions.
  • Expansion playbooks: craft cross-sell and upsell strategies to rapidly increase ARR.
  • Risk mitigation systems: develop alerts, playbooks, and review processes to avert churn.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

Your classes are perfect. I got the one-year package and finally have the chance to follow several topics I'm interested in without having to switch platforms... thank you for everything you do, I've already recommended you to others...
Giulio Carlo
Giulio CarloDigital Marketing Student
I like how the lessons get straight to the point and how I can switch chapters and skip content I don't need.
Mariana Ferres
Mariana FerresPhotography Student
I like the content and the way the videos are presented and transcribed, which speeds up the process!
Luciana Alvarenga
Luciana AlvarengaNail Design Student
The platform is fast and easy to use. The variety of content and the extra videos really help with learning.
Giulio Carlo
Giulio CarloPrompt Engineering Student

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