from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course provides a clear, step-by-step method for greeting customers, asking the right questions, and guiding fitting room experiences that lead to confident purchasing decisions. You'll learn practical scripts for making recommendations, addressing price objections, closing sales smoothly, and managing challenging situations, along with role-playing exercises, performance metrics, and a two-week action plan to rapidly increase conversions and encourage repeat visits.
Elevify advantages
Develop skills
- Structured retail sales process: greet, discover needs, recommend, close the deal, and follow up.
- Apparel styling and add-on sales: assemble complete outfits, upsell, and cross-sell efficiently.
- Handling objections in-store: address price concerns and maintain profit margins.
- Retail closing and loyalty building: finalize sales and promote repeat business effortlessly.
- Managing difficult customers: de-escalate tensions, restore service, and preserve relationships.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students are saying
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