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Retail Sales Associate Course

Retail Sales Associate Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This course provides a clear, step-by-step method for greeting customers, asking the right questions, and guiding fitting room experiences that lead to confident purchasing decisions. You'll learn practical scripts for making recommendations, addressing price objections, closing sales smoothly, and managing challenging situations, along with role-playing exercises, performance metrics, and a two-week action plan to rapidly increase conversions and encourage repeat visits.

Elevify advantages

Develop skills

  • Structured retail sales process: greet, discover needs, recommend, close the deal, and follow up.
  • Apparel styling and add-on sales: assemble complete outfits, upsell, and cross-sell efficiently.
  • Handling objections in-store: address price concerns and maintain profit margins.
  • Retail closing and loyalty building: finalize sales and promote repeat business effortlessly.
  • Managing difficult customers: de-escalate tensions, restore service, and preserve relationships.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students are saying

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet my boss's and the company's expectations.
SilviaNurse
Really great course. Lots of valuable information.
WiltonCivil Firefighter

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