Flower Shop Reception and Customer Service Course
Master flower shop reception and customer service skills: handle calls, orders, pricing, delivery logistics, payments, and complaints with confidence. Learn scripts, checklists, and tools to boost sales, reduce errors, and delight every customer. Di course gi teach yuh fi manage busy days pon di front desk wid ease, keep customers happy, an grow di business.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Di Flower Shop Reception and Customer Service Course gi yuh practical skills fi handle inquiries, tek accurate orders, an manage busy days wid confidence. Learn pricing basics, product categories, upselling language, delivery scheduling, an clear policies fi payments, refunds, an complaints. Use ready-made scripts, templates, an checklists fi improve communication, reduce errors, an keep customers coming back fi more.
Elevify advantages
Develop skills
- Florist product pricing: quote clear budget bands and smart upsells fast.
- Delivery scheduling: manage rush orders, routes, and customer updates smoothly.
- Retail policies mastery: explain refunds, payments, and data privacy with ease.
- Pro customer communication: handle calls, complaints, and empathy-driven sales.
- Order accuracy systems: use checklists, scripts, and records to prevent errors.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students are saying
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