Incident Management in Manufacturing Processes Course
Master handling incidents in manufacturing using proven methods to slash downtime, steady production lines, secure delivery promises, and boost KPIs like MTTR, uptime, and OTD via structured responses, root-cause analysis, and smart recovery planning. Get hands-on with triage, quick fixes, and cross-team coordination to protect your operations.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This course equips you with practical tools to quickly reduce downtime and keep production steady. You'll learn incident triage, fast root-cause checks, and decisions based on KPIs, using checklists, shop-floor steps, and team communication. Develop strong plans for maintenance, spare parts, and recovery to safeguard throughput, deliveries, and costs.
Elevify advantages
Develop skills
- Rapid incident triage: quickly classify shop-floor problems and set priorities.
- Downtime reduction: use SOPs, quick-change techniques, and smart spare-parts management.
- KPI-based decisions: leverage OTD, MTTR, and uptime metrics for responses.
- Short-term recovery: replan shifts, routes, and WIP to ensure deliveries.
- Root cause and reporting: apply 5 Whys and produce clear cross-functional reports.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students are saying
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