supervision training
Supervision Training gi managers practical tools fi set clear goals, coach wid confidence, read team metrics, prevent burnout, an run effective one-on-ones—so yuh can boost performance, accountability, an customer satisfaction wid ease.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Dis course gi yuh practical tools fi set clear performance goals, define SMART KPIs, an turn business priorities inna measurable results. Yuh wi learn how fi coach wid confidence, gi positive an corrective feedback, prevent burnout, an run effective one-on-ones. Yuh wi mus master simple methods fi diagnose team performance, track progress weekly, report to leadership, an adjust quick fi lasting improvement.
Elevify advantages
Develop skills
- Coaching an feedback mastery: run effective performance talks inna weeks.
- KPI an goal setting: turn business priorities inna clear, trackable targets.
- Support metrics analysis: read AHT, CSAT, NPS, an QA fi spot issues fast.
- Root-cause diagnosis: use 5 Whys an fishbone fi fix recurring support problems.
- Supervision routines: design one-month check-ins, standups, an follow-ups.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students are saying
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