knowledge management training
Master practical knowledge management to reduce search time, increase content reuse, and safeguard vital expertise. Learn straightforward KM systems, governance frameworks, and performance metrics so your team works quicker, cuts down on rework, and retains key know-how within the organisation. This course equips you with hands-on strategies to analyse gaps, run pilots, and foster continuous improvement for lasting impact.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Knowledge Management Training teaches you how to build a simple, effective KM system using everyday tools. You'll learn what knowledge to capture, how to organise folders, tags, and versions, and how to set clear, measurable goals. Develop governance, incentives, and quality controls, identify current gaps and risks, and use practical examples, pilots, and training plans to drive ongoing improvement and real business value.
Elevify advantages
Develop skills
- Design efficient KM systems: capture, store, and reuse knowledge with tools you already have.
- Set SMART KM objectives: create KPIs that slash search times and ramp up content reuse swiftly.
- Establish KM governance: implement access controls, quality checks, and straightforward incentives.
- Identify KM weaknesses: detect silos, risks, and duplication to safeguard performance and clients.
- Launch KM pilots: conduct rapid trials, monitor metrics, and refine processes for ongoing gains.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students are saying
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