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assistant manager training

assistant manager training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

Dis Assistant Manager Training gi yuh practical tools fi build a focused 4-week in-shift training an coaching plan weh boost support quality an efficiency. Learn how fi design targeted workshops, microlearning modules, QA sessions, an huddles, track KPIs wid dashboards, run effective feedback conversations, an lead clear communication an change weh improve performance an customer satisfaction.

Elevify advantages

Develop skills

  • Design in-shift training plans: build 4-week coaching an microlearning flows.
  • Lead QA an feedback: use KPIs, sampling, an coaching talks fi lift quality.
  • Analyze support operations: spot root causes inna data, CSAT, an escalations.
  • Strengthen support skills: sharpen tooling, documentation, an escalation rules.
  • Drive change wid yuh team: run huddles, SOP updates, an recognition plans.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students are saying

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet my boss's and the company's expectations.
SilviaNurse
Really great course. Lots of valuable information.
WiltonCivil Firefighter

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