assistant manager training
Build di skills a a high-impact assistant manager. Learn fi design 4-week coaching plans, run huddles, track KPIs, deliver feedback, an lead support teams wid strong communication, QA, an performance management. Dis programme equip yuh fi step up as a leader inna yuh team, drive better results, an mek sure everybody a perform at dem best while keepin customers happy.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Dis Assistant Manager Training gi yuh practical tools fi build a focused 4-week in-shift training an coaching plan weh boost support quality an efficiency. Learn how fi design targeted workshops, microlearning modules, QA sessions, an huddles, track KPIs wid dashboards, run effective feedback conversations, an lead clear communication an change weh improve performance an customer satisfaction.
Elevify advantages
Develop skills
- Design in-shift training plans: build 4-week coaching an microlearning flows.
- Lead QA an feedback: use KPIs, sampling, an coaching talks fi lift quality.
- Analyze support operations: spot root causes inna data, CSAT, an escalations.
- Strengthen support skills: sharpen tooling, documentation, an escalation rules.
- Drive change wid yuh team: run huddles, SOP updates, an recognition plans.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students are saying
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