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Tertiary Sector Training

Tertiary Sector Training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

Tertiary Sector Training equips you with practical tools fi design, manage, an improve business services. Learn bout service strategy, value propositions, an pricing, den move into process design, capacity planning, an SOPs fi consistent delivery. Build a strong service culture, use data, KPIs, an dashboards, an apply automation, AI, an risk management to implement a focused 6–12 month improvement roadmap.

Elevify advantages

Develop skills

  • Service operations design: blueprint efficient, consistent service journeys quick-quick.
  • Service quality analytics: track KPIs, build dashboards, an drive quick wins.
  • Tech-enabled service: use CRM, AI, an automation to boost client experience.
  • Workforce an culture: hire, train, an engage teams fi high-performing services.
  • Risk an rollout planning: de-risk change wid pilots, roadmaps, an governance.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students are saying

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet my boss's and the company's expectations.
SilviaNurse
Really great course. Lots of valuable information.
WiltonCivil Firefighter

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