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Designing Innovative Services Course

Designing Innovative Services Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

Designing Innovative Services Course gives yuh practical tools fi improve complex health insurance services from end to end. Learn fi research user needs quick-quick, define clear objectives, map journeys, an' build service blueprints dat align teams. Yuh will design trustworthy digital experiences, specify key touchpoints, set KPIs, an' create concise deliverables yuh can apply immediately in yuh organization.

Elevify advantages

Develop skills

  • Service blueprinting: map frontstage, backstage, an' KPIs in days, not months.
  • Rapid UX research: run quick interviews, micro-surveys, an' benchmark competitors.
  • Journey mapping: build first-use health-insurance journeys an' spot redesign wins fast.
  • Intangible service design: craft clear, human digital flows fi complex benefits.
  • Touchpoint optimization: improve onboarding, support, an' claims wid targeted fixes.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students are saying

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet my boss's and the company's expectations.
SilviaNurse
Really great course. Lots of valuable information.
WiltonCivil Firefighter

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