BPM (Business Process Management) Training
Master BPM for order-to-delivery: map AS-IS processes, design TO-BE flows, fix root causes, and define KPIs. Learn practical tools to cut errors, speed up fulfillment, and align operations with business goals in management and administration. This hands-on course equips you with essential skills to streamline workflows and drive efficiency in logistics and admin operations.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This BPM Training provides practical tools to optimize Order-to-Delivery processes. You'll learn to document current AS-IS workflows, set clear scopes, use root cause analysis, and create improved TO-BE processes that reduce errors and delays. Gain expertise in designing KPIs, building dashboards, benchmarking performance, and developing implementation roadmaps with strong change management and governance for sustainable results.
Elevify advantages
Develop skills
- Text-based BPMN modeling: turn messy procedures into clear, lean process flows.
- AS-IS and TO-BE mapping: document, redesign, and optimize order-to-delivery.
- KPI design for O2D: define, calculate, and track high-impact logistics metrics.
- Root cause analysis: apply 5 Whys, Fishbone, and Pareto to fix order issues fast.
- Implementation roadmap: plan phased rollouts, governance, and change adoption.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students are saying
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