Workplace Conflict Management Course
Master handling workplace conflicts fi HR. Learn to spot root causes, mediate hard talks, create fair agreements, and measure results with KPIs to improve teamwork, keep staff, and build a positive vibe in di team.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Dis course gi yuh practical tools to check conflicts, run mediation sessions proper, and handle tough chats wid confidence. Yuh wi learn how fi prepare sessions, control emotions, reframe blame, balance who talks, and make clear agreements wid deadlines. Plus, explore how fi monitor progress, involve managers ethically, and measure impact fi keep teams healthier and more cooperative.
Elevify advantages
Develop skills
- Plan quick, safe, high-impact mediation sessions.
- De-escalate tension using questions, reframing, and active listening.
- Pinpoint root causes of systemic or interpersonal conflicts.
- Craft clear, behavioural, time-bound resolutions.
- Track impact with KPIs, surveys, and check-ins.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students are saying
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