Workplace Empathy Course
This course equips professionals with skills to cultivate empathy in the workplace, reducing conflicts and boosting team morale through practical training and measurement techniques.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Workplace Empathy Course provides practical tools to foster respectful, psychologically safe teams. Participants learn essential empathy models, active listening, and feedback methods suitable for both in-person and remote environments. They design inclusive training sessions, role-playing exercises, and job aids, while evaluating outcomes using defined KPIs, surveys, and follow-up strategies to minimize conflicts, enhance wellbeing, and promote lasting behavioral changes throughout the organization.
Elevify advantages
Develop skills
- Design empathy trainings: quick, scenario-driven sessions tailored for tech and hybrid teams.
- Lead empathetic conversations: deliver feedback, de-escalate situations, and handle challenging one-on-one discussions with confidence.
- Use data to demonstrate impact: key empathy performance indicators, surveys, and relevant HR metrics.
- Facilitate safe practice: conduct role plays, simulations, and inclusive group activities.
- Build ongoing support: implement reminders, manager check-ins, and peer networks to sustain empathy.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students are saying
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