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Debt Recovery Agent Course

Debt Recovery Agent Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

The Debt Recovery Agent Course provides practical skills to handle overdue accounts with confidence and integrity. Learn the complete debt lifecycle, compliant communication, and de-escalation techniques, along with key laws, privacy rules, and ethical standards. Master negotiation, sustainable payment plans, documentation, KPIs, and modern recovery tools to resolve accounts efficiently while protecting customers and your organization.

Elevify advantages

Develop skills

  • Professional debtor communication: write, call and de-escalate with confidence.
  • Debt collection law basics: apply FDCPA-style rules and avoid costly violations.
  • Negotiation for repayment: craft realistic plans, settlements and hardship solutions.
  • Compliance and ethics in recovery: manage risk, complaints and fair treatment.
  • Collections operations know-how: use KPIs, CRM tools and QA for fast results.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students are saying

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet my boss's and the company's expectations.
SilviaNurse
Really great course. Lots of valuable information.
WiltonCivil Firefighter

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