Debt Collector Training Course
This course equips debt collectors with essential skills for effective, compliant recovery practices, including communication techniques, payment planning, risk analysis, legal adherence, and ethical monitoring to enhance performance and wellbeing.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Debt Collector Training Course provides practical tools to manage delinquent accounts with confidence. Learn compliant communication, de-escalation, and objection handling, design sustainable payment plans, and use portfolio segmentation to prioritize outreach. Master contact strategies, legal requirements, QA standards, and wellbeing practices so you recover more while protecting customers and your organization.
Elevify advantages
Develop skills
- Professional debt collection calls: handle objections, de-escalate, close fast.
- Payment plan design: build compliant, affordable, and realistic repayment options.
- Portfolio risk analysis: segment accounts, score risk, and prioritize outreach.
- Compliance mastery: apply FDCPA rules, contact limits, and documentation standards.
- Collections QA and ethics: monitor calls, protect borrowers, and prevent burnout.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students are saying
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