Professional Management Course
This course equips managers with practical tools to optimize service operations, clarify team roles, establish effective routines, foster psychological safety, and implement measurable performance improvements through dashboards and a 30-day plan.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Professional Management Course gives you practical tools to diagnose service operations, clarify roles with RACI models, and set up effective daily and weekly routines. Learn to lead with psychological safety while giving clear feedback, resolving conflict, and driving performance. Build simple dashboards, define SMART metrics, and run a focused 30-day implementation plan for lasting, measurable improvements.
Elevify advantages
Develop skills
- Build lean daily workflows: meetings, handoffs, and async updates that work.
- Define clear roles and RACI: cut confusion, overlap, and slow decisions fast.
- Design simple KPI dashboards: SMART targets, service metrics, and reports.
- Diagnose service operations: find bottlenecks, risks, and quick-win fixes.
- Lead tough conversations: feedback, conflict resolution, and team motivation.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students are saying
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