Salon Protocol & Client Care Training
Master salon protocol, front desk etiquette, an' expert client consultations. Learn to book, schedule, resolve conflicts, an' communicate like a pro so every guest enjoys a smooth, professional hairdressing experience from first call to final blow-dry. Dis trainin' gi yuh di tools fi run yuh salon smooth an' mek clients feel valued every time dem come.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Salon Protocol an' Client Care Trainin' gi yuh practical skills fi manage consultations, match services to client needs, an' explain pricin' wid confidence. Learn professional reception standards, clear communication cross phone, SMS, email, an' in-person, plus proven strategies fi schedulin', handlin' complaints, no-shows, an' cancellations so yuh salon run smooth an' clients feel valued every visit.
Elevify advantages
Develop skills
- Expert client consultations: match hair goals to services quick-quick.
- Confident salon chat: scripts fi calls, texts, an' face-to-face care.
- Smooth schedulin' mastery: optimize bookings, waitlists, an' stylist time.
- Professional front desk manners: welcome, rebook, an' keep every client.
- Calm conflict handlin': sort complaints, no-shows, an' refunds easy-easy.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students are saying
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