IVR and Telephone Voice-Over Course
Master IVR and telephone voice-over skills tailored for banking, from scriptwriting and vocal techniques to professional recording, editing, and delivery for compliant, user-friendly phone systems.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This IVR and Telephone Voice-over Course teaches you how to create clear banking menus, write concise prompts, and adapt language for diverse callers. You will learn IVR architecture, caller flows, privacy and accessibility guidelines, as well as tone, pacing, and emphasis to build trust and clarity. Develop an efficient workflow for recording, editing, testing, and delivering so your phone systems sound professional, compliant, and user-friendly.
Elevify advantages
Develop skills
- IVR script writing: craft clear, concise banking menus that callers follow fast.
- Vocal delivery for IVR: control tone, pacing, and emphasis for trusted bank prompts.
- Studio-ready recording: capture clean, consistent IVR audio from any pro setup.
- Audio editing for telephony: de-ess, compress, and normalize prompts for clarity.
- IVR QA and handoff: test flows, document files, and deliver client-ready packages.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students are saying
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