IVR and Telephone Voice-Over Course
Master IVR and telephone voice-over skills tailored for banking, from scriptwriting and vocal techniques to professional recording, editing, and delivery for compliant, user-friendly phone systems.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This IVR and Telephone Voice-over Course teaches you how to create clear banking menus, write concise prompts, and adapt language for diverse callers. You will learn IVR architecture, caller flows, privacy and accessibility guidelines, as well as tone, pacing, and emphasis to build trust and clarity. Develop an efficient workflow for recording, editing, testing, and delivering so your phone systems sound professional, compliant, and user-friendly.
Elevify advantages
Develop skills
- IVR script writing: craft clear, concise banking menus that callers follow fast.
- Vocal delivery for IVR: control tone, pacing, and emphasis for trusted bank prompts.
- Studio-ready recording: capture clean, consistent IVR audio from any pro setup.
- Audio editing for telephony: de-ess, compress, and normalize prompts for clarity.
- IVR QA and handoff: test flows, document files, and deliver client-ready packages.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your classes are perfect. I got the one-year package and finally have the chance to follow several topics I'm interested in without having to switch platforms... thank you for everything you do, I've already recommended you to others...

Giulio CarloDigital Marketing Student
I like how the lessons get straight to the point and how I can switch chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way the videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast and easy to use. The variety of content and the extra videos really help with learning.

Giulio CarloPrompt Engineering Student
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