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Customer Relationship Management Training

Customer Relationship Management Training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

Customer Relationship Management Training gi yuh a clear, practical system to understand ecommerce customer lifecycles, build smart segments, an' design automated flows fi acquisition, onboarding, retention, an' win-back. Learn how to use data foundations, channel strategy, personalization, an' rigorous testing to improve engagement, increase revenue per customer, an' scale high-performing CRM programs fast.

Elevify advantages

Develop skills

  • Lifecycle CRM strategy: map customer journeys an' line up messages fi every stage.
  • Master segmentation: build RFM an' predictive groups weh boost revenue quick-quick.
  • Automation flows: design welcome, post-buy, an' win-back paths weh really convert.
  • CRM analytics: track KPIs, run A/B tests, an' fine-tune campaigns wid confidence.
  • Data-driven CRM setup: structure customer data an' channels fi scalable growth.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students are saying

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet my boss's and the company's expectations.
SilviaNurse
Really great course. Lots of valuable information.
WiltonCivil Firefighter

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