Customer Relationship Management Training
Master Customer Relationship Management fi marketing success. Learn segmentation, lifecycle flows, personalization, an' CRM analytics to boost retention, raise CLTV, cut churn, an' craft high-impact campaigns cross email, SMS, an' paid channels. Dis course gi yuh practical tools to handle ecommerce customer lifecycles, build smart segments, an' set up automated flows fi acquisition, onboarding, retention, an' win-back.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
Customer Relationship Management Training gi yuh a clear, practical system to understand ecommerce customer lifecycles, build smart segments, an' design automated flows fi acquisition, onboarding, retention, an' win-back. Learn how to use data foundations, channel strategy, personalization, an' rigorous testing to improve engagement, increase revenue per customer, an' scale high-performing CRM programs fast.
Elevify advantages
Develop skills
- Lifecycle CRM strategy: map customer journeys an' line up messages fi every stage.
- Master segmentation: build RFM an' predictive groups weh boost revenue quick-quick.
- Automation flows: design welcome, post-buy, an' win-back paths weh really convert.
- CRM analytics: track KPIs, run A/B tests, an' fine-tune campaigns wid confidence.
- Data-driven CRM setup: structure customer data an' channels fi scalable growth.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students are saying
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