Brand Experience Course
This course equips you with practical tools to create seamless brand experiences in e-commerce, focusing on home decor. You'll learn to align brand principles with user journeys, conduct efficient research, and optimize touchpoints using data-driven methods for better engagement and conversions.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The Brand Experience Course shows you how to turn a brand promise into clear principles, consistent voice, and measurable behaviors across every channel. Learn journey mapping, user research, and evidence-based optimization for home decor e-commerce. Build personas, prioritize improvements, run A/B tests, and use CX metrics to design cohesive, high-performing touchpoints from discovery to post-purchase.
Elevify advantages
Develop skills
- Brand voice systems: build tone ladders, templates, and channel-ready rules.
- Journey mapping: quickly plot CX stages, pain points, and wow moments.
- User research sprints: run lean studies, synthesize insights, and act fast.
- CX optimization: prioritize wins, A/B test flows, and track core metrics.
- Branded touchpoints: design on-brand ads, PDPs, checkout, and support flows.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students are saying
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