Community Management Course
Master crisis communication, social media moderation, and channel-specific content to protect and grow your brand. This Community Management Course gives digital marketing pros templates, KPIs, and strategies to handle backlash and build long-term trust with sustainable fashion vibes. Learn to assess sentiment quick, set SMART goals, craft response flows, and use clear templates fi replies, statements, and moderation while monitoring, reporting, preventing issues, and planning platform-specific content to rebuild brand trust strong.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Community Management Course shows you how to handle social media crises fi sustainable fashion brands with confidence and speed. Learn to assess sentiment, set SMART objectives, build response flows, and use clear templates fi replies, statements, and moderation. You also practice monitoring, reporting, prevention tactics, and platform-specific content plans to protect and rebuild brand trust.
Elevify advantages
Develop skills
- Crisis strategy design: build fast, effective response plans fi social media.
- Community moderation: apply smart templates to handle trolls, fans, and critics.
- Social listening dashboards: track sentiment, influencers, and risk in real time.
- Channel-specific content: plan 7-day calendars fi Instagram, TikTok, and Twitter.
- Reputation reporting: create clear KPI reports and prevention briefs fi stakeholders.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students are saying
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