External Communication Course
This course equips you with essential skills to communicate effectively during health data incidents, ensuring clarity, trust, and reputation protection through practical templates and strategies.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This External Communication Course shows you how to manage health data incidents with clarity, accuracy, and confidence. Learn to align legal, technical, and customer updates, craft incident statements for media, clients, and the public, and handle misinformation. Gain ready-to-use templates, channel-specific writing skills, and practical methods to protect trust, reputation, and long-term relationships after a breach.
Elevify advantages
Develop skills
- Crisis messaging for data breaches: craft clear, calm, honest statements fast.
- Stakeholder updates: write tailored emails for hospitals, patients, and regulators.
- Media and social response: prepare quotes, Q&A, and posts that protect trust.
- Technical-to-plain language: translate security details into clear client messages.
- Reputation recovery: plan follow-ups, track sentiment, and refine communication.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students are saying
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