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Coaching Employees Through Difficult Situations Course

Coaching Employees Through Difficult Situations Course
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

This course equips you with practical strategies to coach employees facing tough challenges, including conflict resolution, overcoming resistance, and addressing performance declines confidently. You will master effective coaching frameworks like GROW and SBI, learn to organise individual and group discussions, craft ethical improvement plans, maintain unbiased documentation, and leverage pre-built templates, scripts, and checklists to achieve tangible, long-term behavioural improvements through concise, targeted sessions.

Elevify advantages

Develop skills

  • Empathy-based coaching: apply GROW, SBI, and DESC models in quick HR discussions.
  • Mastering tough conversations: structure one-on-one sessions, set clear goals, and enforce boundaries.
  • Conflict mediation skills: conduct safe joint meetings to reduce tension and restore trust.
  • Action planning expertise: create 4-6 week SMART plans, monitor progress, and ensure sustained improvement.
  • HR documentation proficiency: utilise templates, scripts, and logs for accurate and impartial records.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

Your classes are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...
Giulio Carlo
Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content that I don't need.
Mariana Ferres
Mariana FerresPhotography Student
I like the content and the way of presentation and video transcription, which speeds up the process!
Luciana Alvarenga
Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos help a lot in learning.
André Felipe
André FelipePrompt Engineering Student

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