Aviation and Hospitality Management Course
Master aviation and hospitality management with tools to improve passenger experience, manage disruptions, optimize check-in and boarding, lead frontline teams, and scale routes while boosting on-time performance, NPS, and operational efficiency.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Aviation and Hospitality Management Course gives you practical tools to improve passenger communication, streamline queues, and optimize check-in and boarding. Learn to manage disruptions, design recovery strategies, track KPIs, and build performance dashboards while supporting staff well-being and collaboration. Gain job-ready skills to handle growth, enhance service quality, and drive consistent, measurable improvements across the operation.
Elevify advantages
Develop skills
- Disruption control: apply fast recovery tactics to protect OTP and revenue.
- Queue and boarding design: streamline flows to cut wait times and misconnects.
- Passenger communication: craft clear, timely updates across all digital channels.
- Service metrics mastery: track NPS, OTP, and SLAs to drive quick improvements.
- Team leadership: coach front-line staff, manage conflict, and boost resilience.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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