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CRM for Telemarketing Course

CRM for Telemarketing Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

The CRM for Telemarketing Course shows you how to import, clean, and structure lead data, build smart segments, and plan efficient daily call queues. Learn to log calls in real time, use tags, statuses, and workflows, and automate follow-ups. You also create clear reports and dashboards so you can track KPIs, refine scripts, and steadily boost conversion and productivity in a focused, practical way.

Elevify advantages

Develop skills

  • Lead segmentation mastery: build smart call queues that boost conversions fast.
  • CRM data hygiene: import, cleanse, and structure lead lists for clean dialing.
  • Call logging pro: track outcomes, notes, and follow-ups directly inside your CRM.
  • Outcome workflows: use tags, statuses, and automations to drive next best action.
  • Telemarketing analytics: read CRM dashboards and KPIs to sharpen daily performance.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

Your classes are perfect. I got the one-year package and finally have the chance to follow several topics I'm interested in without having to switch platforms... thank you for everything you do, I've already recommended you to others...
Giulio Carlo
Giulio CarloDigital Marketing Student
I like how the lessons get straight to the point and how I can switch chapters and skip content I don't need.
Mariana Ferres
Mariana FerresPhotography Student
I like the content and the way the videos are presented and transcribed, which speeds up the process!
Luciana Alvarenga
Luciana AlvarengaNail Design Student
The platform is fast and easy to use. The variety of content and the extra videos really help with learning.
Giulio Carlo
Giulio CarloPrompt Engineering Student

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