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Tourism and Leisure Reception Officer Training

Tourism and Leisure Reception Officer Training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

This short, practical course builds the skills to welcome international families with confidence, manage smooth check-in and check-out, and coordinate resort services efficiently. Learn to handle safety rules, child-focused protocols, accessibility needs, clear signage, written information, and complaints with professional language, empathy, and organization to deliver a reliable, high-quality guest experience.

Elevify advantages

Develop skills

  • Resort operations mastery: run check-in, services, and schedules smoothly.
  • Guest reception skills: welcome families, confirm bookings, explain services fast.
  • Accessibility expertise: support special needs guests with safe, adapted stays.
  • Safety and child care protocols: enforce rules, manage risks, protect kids.
  • Complaint handling tactics: de-escalate issues and offer fair alternatives.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Prison System Intelligence Advisor and the course from Elevify was crucial in my selection.
EmersonPolice Investigator
The course was essential in meeting my boss's and the company's expectations.
SilviaNurse
Very excellent course. Lots of valuable information.
WiltonCivil Firefighter

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