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Hotel Course

Hotel Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

The Hotel Course gives you practical front office skills to manage reservations, check-in, check-out, billing, and payment methods with confidence. Learn clear scripts for greeting guests, handling early arrivals, complaints, and noise issues, while documenting every interaction. Master housekeeping coordination, room readiness, service recovery, KPIs, SOPs, and daily shift routines to deliver smooth, efficient, and reliable guest experiences.

Elevify advantages

Develop skills

  • Front desk operations: master PMS check-in/out, billing, and room status fast.
  • Guest communication: use pro scripts to greet, verify, and resolve issues calmly.
  • Service recovery: apply quick fixes, smart compensation, and track KPIs.
  • Housekeeping coordination: align room status, turn-down, and maintenance notes.
  • Hotel policies & safety: handle wake-up calls, noise, privacy, and basic security.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Prison System Intelligence Advisor and the course from Elevify was crucial in my selection.
EmersonPolice Investigator
The course was essential in meeting my boss's and the company's expectations.
SilviaNurse
Very excellent course. Lots of valuable information.
WiltonCivil Firefighter

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