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Hospitality Receptionist Training

Hospitality Receptionist Training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

Hospitality Receptionist Training builds confident front desk skills for busy city hotels. Learn professional greetings, active listening, and de-escalation for stressed guests, plus clear phone and email communication. Practice accurate reservations, rate and inventory basics, PMS check-in workflows, complaint handling, and post-stay documentation so you deliver smooth stays and consistent, high-standard service every day.

Elevify advantages

Develop skills

  • Guest communication mastery: handle calls, emails, and in-person requests with ease.
  • Fast, accurate reservations: manage rates, policies, and PMS bookings like a pro.
  • Professional check-in flow: welcome guests, verify docs, and solve late arrival issues.
  • Complaint recovery skills: de-escalate, document cases, and offer smart compensation.
  • Guest profile optimization: log preferences and post-stay notes to boost repeat stays.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Prison System Intelligence Advisor and the course from Elevify was crucial in my selection.
EmersonPolice Investigator
The course was essential in meeting my boss's and the company's expectations.
SilviaNurse
Very excellent course. Lots of valuable information.
WiltonCivil Firefighter

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