APMR Agent Training
APMR Agent Training builds your skills in safe mobility assistance, medical response, and clear communication so you can support PRM passengers, coordinate with airlines and security, and deliver dignified, compliant service in any airport situation.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
APMR Agent Training gives you clear, practical skills to assist passengers with reduced mobility safely and confidently. Learn health and emergency response steps, effective communication with low‑English and blind passengers, correct wheelchair and transfer techniques, guide dog handling, documentation, and coordination with airlines, security, and medical teams for smooth, compliant, and dignified journeys.
Elevify advantages
Develop skills
- Emergency response for unwell passengers: act fast, document, and coordinate.
- Mobility and wheelchair assistance: perform safe, confident transfers and boarding.
- Communication with low-vision and low-English passengers: clear, calm, respectful.
- Peak-time triage skills: quickly assess needs and prioritize PRM support.
- Regulatory compliance for PRM and service animals: apply IATA, ICAO, and local rules.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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