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Air Headset Course

Air Headset Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

The Air Headset Course gives you practical skills to deploy, manage, and troubleshoot modern headsets in complex voice environments. Learn pairing flows for DECT, Bluetooth, softphones, and IP phones, understand codecs and QoS, reduce interference, and follow clear SOPs for faster resolutions. Finish with standardized templates, documentation, and policies that keep calls stable, clear, and consistent at scale.

Elevify advantages

Develop skills

  • Pro headset pairing: Master DECT and Bluetooth setup in real-world offices.
  • VoIP codec tuning: Choose G.711, Opus, G.729 for clear calls and low bandwidth.
  • QoS and RF optimization: Prioritize voice and reduce Wi‑Fi, DECT, Bluetooth noise.
  • Fast call-quality troubleshooting: Fix echo, one-way, or no audio in minutes.
  • Standardized deployments: Apply firmware, templates, and SOPs for 150-agent sites.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Prison System Intelligence Advisor and the course from Elevify was crucial in my selection.
EmersonPolice Investigator
The course was essential in meeting my boss's and the company's expectations.
SilviaNurse
Very excellent course. Lots of valuable information.
WiltonCivil Firefighter

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