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IT support technician training

IT support technician training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

IT Support Technician Training gives you practical, job-ready skills to resolve real user issues fast. Learn structured ticket triage, SLAs, and escalation, master Windows accounts, Active Directory, and identity management, and fix Wi‑Fi, printers, and collaboration tools with proven diagnostics. Build confident communication, clear documentation, and professional remote support habits in a focused, high-quality course.

Elevify advantages

Develop skills

  • Wi-Fi and network diagnostics: Fix intermittent connectivity with core CLI tools.
  • Printer and print server repair: Resolve queues, spooler errors, and driver faults fast.
  • Windows and AD account recovery: Troubleshoot logins, locks, and domain joins.
  • Account provisioning and file access: Onboard users and secure shares in minutes.
  • Help desk communication mastery: Handle tickets, SLAs, and tough users professionally.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Prison System Intelligence Advisor and the course from Elevify was crucial in my selection.
EmersonPolice Investigator
The course was essential in meeting my boss's and the company's expectations.
SilviaNurse
Very excellent course. Lots of valuable information.
WiltonCivil Firefighter

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