IT Business Analyst Course
Master the IT Business Analyst role by mapping checkout journeys, aligning stakeholders, defining clear requirements, and using data-driven UX, KPIs, and risk analysis to cut cart abandonment and drive measurable e-commerce impact.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
The IT Business Analyst Course gives you practical skills to analyze and optimize e-commerce checkout performance. Learn to document as-is flows, gather and prioritize requirements, map customer journeys, and design streamlined to-be experiences. You will work with KPIs, root cause analysis, UX methods, stakeholder alignment, and implementation planning to deliver measurable conversion and ROI improvements fast.
Elevify advantages
Develop skills
- Stakeholder alignment: Run focused workshops that unite IT and business fast.
- Checkout requirements: Turn business needs into clear, testable user stories.
- Process modeling: Map as-is checkout flows with diagrams IT teams trust.
- Data-driven analysis: Use KPIs and funnels to spot and size checkout issues.
- Risk and tech constraints: Flag blockers and plan safe, phased rollouts.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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