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Heuristic Analysis Course

Heuristic Analysis Course
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

The Heuristic Analysis Course shows you how to quickly spot and fix usability issues in internal portals, from ticketing workflows to self-service features. Learn practical checklists, problem-solving heuristics, validation methods, and metrics like TTR, CSAT, and NPS. Build clear action plans, prioritize quick wins, and collaborate with teams to deliver measurable, user-centered improvements fast.

Elevify advantages

Develop skills

  • Run fast heuristic evaluations: spot UX issues in internal portals in hours, not weeks.
  • Design quick user tests and metrics: validate heuristic fixes with real data fast.
  • Build practical UX checklists: standardize portal reviews across IT and product teams.
  • Prioritize UX fixes: apply impact vs effort and RICE to plan high-value improvements.
  • Turn findings into action: create clear tickets, success metrics, and rollout plans.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

Your classes are perfect. I got the one-year package and finally have the chance to follow several topics I'm interested in without having to switch platforms... thank you for everything you do, I've already recommended you to others...
Giulio Carlo
Giulio CarloDigital Marketing Student
I like how the lessons get straight to the point and how I can switch chapters and skip content I don't need.
Mariana Ferres
Mariana FerresPhotography Student
I like the content and the way the videos are presented and transcribed, which speeds up the process!
Luciana Alvarenga
Luciana AlvarengaNail Design Student
The platform is fast and easy to use. The variety of content and the extra videos really help with learning.
Giulio Carlo
Giulio CarloPrompt Engineering Student

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