Intercultural Mediation Course
Master intercultural mediation skills to resolve conflicts across cultures. Learn ethical practice, power mapping, and communication tools to build trust, restore collaboration, and lead diverse teams—ideal for professionals in the humanities.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This Intercultural Mediation Course gives you practical tools to navigate complex cross-cultural conflicts with confidence. Learn core ethics, neutrality, and cultural competence, then apply adaptive communication techniques, stakeholder analysis, and power mapping. Through concrete scripts, templates, and evidence-based frameworks, you will design, lead, and evaluate effective mediation processes in diverse, in-person, online, and hybrid settings.
Elevify advantages
Develop skills
- Ethical intercultural mediation: balance cultural norms, rights, and policies.
- Adaptive communication tools: reframe, de-escalate, and build cross-cultural trust.
- Stakeholder and power mapping: reveal hidden interests in diverse teams fast.
- Online conflict management: handle tension, face-saving, and public criticism.
- Mediation process design: plan, run, and evaluate short, effective intercultural cases.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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