Administrative Receptionist Course
Master front-desk communication, appointment scheduling, call handling, and documentation with this Administrative Receptionist Course—designed for Secretariat professionals who want to manage patients, staff, and information with confidence and professionalism.

from 4 to 360h flexible workload
valid certificate in your country
What will I learn?
This short, practical Administrative Receptionist Course builds confident front-desk performance in medical and wellness settings. Learn professional greetings, de-escalation, and privacy basics, plus expert phone etiquette, call triage, and voicemail handling. Practice accurate scheduling, calendar control, documentation, and pricing communication while using essential software, templates, and checklists to keep every shift organized and efficient.
Elevify advantages
Develop skills
- Front desk professionalism: manage check-in, privacy, and patient flow with ease.
- Phone etiquette mastery: handle urgent calls, triage, and transfers like a pro.
- Smart scheduling: control calendars, avoid conflicts, and reduce waiting times.
- Clear documentation: log messages, organize records, and streamline daily handovers.
- Service and pricing communication: explain options, set boundaries, and escalate wisely.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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