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Administrative and Reception Employee Training

Administrative and Reception Employee Training
from 4 to 360h flexible workload
valid certificate in your country

What will I learn?

Administrative and Reception Employee Training gives you practical tools to manage visitors, calls, and deliveries with confidence. Learn professional greeting scripts, call routing and de-escalation, visitor registration, badge and package protocols, plus clear documentation workflows. Improve daily opening routines, protect privacy, handle pressure calmly, and apply measurable standards to deliver consistent, high-quality front desk service.

Elevify advantages

Develop skills

  • Front desk setup mastery: open, organize, and prepare a professional reception area.
  • Visitor and package intake: log, verify, badge, and route deliveries with precision.
  • Phone etiquette and call routing: manage queues, transfers, and scripts with ease.
  • In-person communication: greet, de-escalate, and protect visitor privacy confidently.
  • Stress control at reception: stay calm, prioritize tasks, and improve KPIs fast.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Prison System Intelligence Advisor and the course from Elevify was crucial in my selection.
EmersonPolice Investigator
The course was essential in meeting my boss's and the company's expectations.
SilviaNurse
Very excellent course. Lots of valuable information.
WiltonCivil Firefighter

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